ROCKINGHAM – Richmond County Hospice, Inc. has been named a 2017 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.
“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of Richmond County Hospice for achieving this highest of honors and I congratulate them on their success.”
Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2015 through September 2016. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all partnering hospices contained in the Deyta Analytics’ Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the Deyta Analytics National Performance Score on 20 of the evaluated questions. Deyta Analytics holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the Deyta Analytics National Performance Score on all 24 of the evaluated questions.
Richmond County Hospice, Kristina Leyden, CEO, credits the hard work and dedication of the entire team at hospice, the employees, volunteers and our board members she said, “We are honored to receive this award two years in a row. We pride ourselves in providing excellence in care and promoting peace, comfort, and dignity for all those we serve. As the hometown hospice, we feel privileged to be a part of this wonderful community and welcomed into some many homes and families. We are thankful to care for our neighbors in their time of need and are grateful for this prestigious award-Hospice Honors.”
Richmond County Hospice (Hospice Haven and Anson Community Hospice) is a rural non-profit Hospice that has been providing compassion and care to our community regardless of a person’s ability to pay for the past 32 years. Richmond County Hospice is a leading provider for end-of-life care in our communities. As an integral part of the healthcare system, we lead in the innovative planning and provision of quality care to terminally ill patients.
Our mission at Richmond County Hospice is to comfort the body and heal the heart through compassionate, quality care during end-of-life experiences, so patients and families may live each day with peace, comfort, and dignity.