57 new driver license examiners to help improve service at DMV offices

ROCKY MOUNT – The N.C. Division of Motor Vehicles today welcomed 57 new driver license examiners to their ranks as part of a biannual graduation ceremony that took place at the DMV headquarters.

These 57 employees, following a five-week training program, will be deployed throughout the state to increase service levels at driver license offices. This class is in addition to 95 employees that graduated in 2022. An additional 49 examiners have been hired or are in the hiring process and will soon undergo training.

DMV Commissioner Wayne Goodwin remains focused on ways to increase the service levels at DMV offices across the state by shortening lines and wait times. The primary strategy to accomplish those goals is to add more driver license examiners. Like many industries across the country, DMV has faced a staffing shortage that has affected service levels.

“Since last June, we have added over 150 driver license examiners to offices across our great state,” said Goodwin, “but that’s not enough. We still have more work to do to attract, hire, train and keep our employees in this challenging labor market.”

Last year, in an effort to attract new employees, the division increased the starting salary for driver license examiners while existing employees received a pay increase. DMV has also implemented additional hiring and retention bonuses.

All currently posted DMV jobs can be found here. New positions may be added daily and the application periods typically last for up to a week. In some cases, multiple people can be hired from a single posting.

“As we fill more examiner position vacancies, that helps DMV meet head-on my dual goals of shorter lines and shorter wait times,” said Goodwin.

Tips to improve your DMV Experience

The Division offers the following tips for an improved customer experience:

• Renew early – Don’t wait until the last minute to renew your driver license or ID card. DMV sends a reminder card to the address on file six months before the expiration date. Customers can renew at any time during this six-month window.
• Renew online – In most cases, unless they renewed online last time, customers can renew their credential online.
• Office visit option 1 - Make an appointment – Customers with appointments are serviced at each full-time driver license office weekdays between opening and 12 p.m. Appointments can be scheduled up to 90 days in advance at skiptheline.ncdot.gov. Don’t wait until the last minute. It is not uncommon for the earliest available appointment to be several weeks out.
• Office visit option 2 - Walk-in availability – Each full-time driver license office offers service for walk-in customers only weekdays from 12-5 p.m. Part-time and express offices only service walk-in customers.
• Saturday service hours – Beginning June 3, 16 driver license offices will offer services to walk-in customers only from 8 a.m.-12 p.m. through Aug. 26.
• Be prepared – Check the DMV website to make sure you bring the required documentation for your desired service. One frequently forgotten item is a printed document proving liability insurance.
• REAL ID – Customers have more time to get their REAL ID as the federal implementation date requiring a REAL ID to fly commercially or to visit federal, military, and nuclear facilities has been moved back to May 7, 2025.


The new examiners and their duty stations are: Samuel Alston, Betty Ingram, Scott Weidele, Charlotte North; Carolyn Anderson, Dominique Brown, Deontrey Terry, Winston-Salem South; Shawniece Artis, Phyllis Kozlowski, Marshall Moore, Huntersville; Dawn Ashley, Charlotte West; Michael Lafferty, Greenville; Dixie Mann, Barbara Lambert, New Bern; Cecily Pettiford, Sheila Thorb, Carrboro; Dejah Smith, Sanford; Dennis Wick, Rocky Mount; Anthony Beard, Melissa Bailey, Alicia Harvey, Charlotte South; Teresa Booth, Albemarle; Jeremy Drewry, Caroline Hart, Allison Miller, Michelle Simpson, Asheville; Crystal Eller, Jefferson; Ginger Evans, Clyde; Sandra Golden-Lewis, Parneice Lawrence, Monroe; Leah Palmer, Winston-Salem North; Rhonda Caracciolo, Larry Hinton, Raleigh West; James Case, Nags Head; Tonya Gay, Kyra Royal, Fayetteville West; Teri Lewis, Wilmington North; James Lucas, Jacksonville; Victoria Moore, Greensboro West; Bambi Powers, Wentworth; Brandy Williams, Asheboro; Donna Ballard, Holly Frey, Mount Holly; Claude Bentley, Lincolnton; Tristan Gardner, Marion; Curtis Roling, Kernersville; Donna Sims, Mooresville; Candice Chester, Raleigh East; Kristie Daykin, Graham; Kimothy Jones, Raleigh North; Sherion Jones, Durham East; Amy Silver, Roanoke Rapids; Tosha Somersett, Cherlyn Thompson, Burgaw; Christine Holland, Gastonia; Derrick Melton, Forest City, Suncerrae Moore, Salisbury; and Ladonna Thompson-Ross, Newton.