ROCKINGHAM — FirstHealth Home Care in Richmond County has been recognized by Strategic Healthcare Programs as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2025 calendar year.
“We are grateful to receive this award for patient satisfaction,” said Connie Christopher, director, FirstHealth Home Care. “Our home care team goes above and beyond to give our patients the highest quality of care. Their compassion and diligence make them a notable example of FirstHealth’s core purpose: To Care for People.”
The annual SHPBest award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2025 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers.
"We are honored that FirstHealth Home Care in Richmond County has achieved the SHPBest 'Premier Performer’ award," said Dan Barnes, D.O., president of FirstHealth Physician Group. "The team is dedicated and fervent in their pursuit of caring for our patients. They are immensely deserving of this recognition."
With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
"Providing excellent patient care takes relentless effort, and our SHPBest award winners embody that every year. This program lets us recognize the organizations that never settle, that keep improving the patient and caregiver experience even when they're already performing at a high level. That kind of commitment deserves to be celebrated," said Jason Ballet, president of SHP.
Read more about the SHPBest awards program, including methodology and award recipient lists at shpdata.com/home-health/shpbest-hhcahps.
