WASHINGTON — The Internal Revenue Service announced Saturday hours at the Charlotte Taxpayer Assistance Center on April 9, from 9 a.m.to 4 p.m. No appointment is needed.
The Charlotte TAC at Five Resource Square, 10715 David Taylor Drive is following Centers for Disease Control social distancing guidelines for COVID-19 and it’s mandatory for people to wear face masks and social distance at this event.
Taxpayers with a question about a tax bill or needing help resolving a tax problem, will receive assistance from IRS employees specializing in these services. If these employees are not available, they will receive a referral for these services. Foreign language interpreters will also be available. The IRS staff will schedule appointments for a later date for Deaf or Hard of Hearing individuals who need sign language interpreter services. The following services will be available:
- Child Tax Credit information and help
- Online Account Assistance
- Individual Taxpayer Identification Number (ITIN) Renewal
- IRS Identity Theft Victim Assistance
- Payments – check or money order only (no cash will be accepted)
- Refunds
- Tax Law Questions
- Transcripts and Forms
“Charlotte’s IRS TAC will be open on Saturday to help taxpayers who need face-to-face help without an appointment” said IRS Spokesperson Stacy Engle. “This is an opportunity for taxpayers who are unable to go in during the week, get the help they need.”
IRS Free File
No tax return preparation will be available at the IRS TAC. Any individual or family earning $73,000 or less in 2021 can use tax software through IRS Free File at no cost. There are products in English and Spanish. Free help preparing tax returns is available at Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) sites in Charlotte. The income limit for VITA/TCE assistance is $58,000. To find the closest free tax return preparation help, use the VITA Locator Tool or call 800-906-9887. To find an AARP Tax-Aide site, use the AARP Site Locator Tool or call 1-888-227-7669.
Come prepared
People should check IRS Face-to-Face Saturday Help before traveling to the office to ensure it will be open. Individuals visiting a TAC need to bring the following:
- Current government-issued photo identification
- Social Security cards and/or ITINs for spouse and dependents
- Any IRS letters or notices received and requested documents
- Bank account information for direct deposit of payments or refunds
More information:
- Volunteer Income Tax Assistance Center (VITA) or Tax Counseling for the Elderly locations.
- How to Register for Certain Online Self-Help Tools
- Reconciling Your Advance Child Tax Credit Payments on Your 2021 Tax Return
- IRS.gov/rrc to learn about filing requirements for the Rebate Recovery Credit
- IRS.gov/payments lists several payment options
